Job Description

Title: Customer Service Account Rep | $24/hr | Temp-to-Hire | Gardena, CA

Location: Gardena, CA

Schedule: Monday-Friday, 10:00 AM - 6:30 PM

Compensation: $24/hour | Temp-to-Hire

A fast-growing third-party logistics (3PL) provider is seeking a Customer Service Account Rep who is detail-oriented, tech-savvy, and experienced in logistics and order processing. This is a full-time, temp-to-hire opportunity in Gardena, CA.

Key Responsibilities:

• Serve as the primary point of contact for client accounts via phone, email, and chat

• Accurately process orders, returns, and shipments using Oracle ERP

• Coordinate logistics and inventory across warehouse locations

• Prepare and review shipment documentation (Bills of Lading, packing slips)

• Troubleshoot delivery issues and resolve client inquiries

• Perform data entry and maintain up-to-date records

• Use Excel (VLOOKUPs, pivot tables) for inventory and report analysis

Qualifications:

• Fluency in Tagalog preferred

• Proficiency with Oracle ERP and Microsoft Excel

• Prior experience in account management and order processing

• Strong attention to detail, organizational skills, and communication abilities

• Ability to multitask in a fast-paced logistics environment

Interview Process:
Single onsite interview with executive leadership. Quick decision expected.

Desired Skills and Experience

A fast-growing third-party logistics (3PL) provider is seeking a Customer Service Account Rep who is detail-oriented, tech-savvy, and experienced in logistics and order processing. This is a full-time, temp-to-hire opportunity in Gardena, CA.

Key Responsibilities:

Serve as the primary point of contact for client accounts via phone, email, and chat

Accurately process orders, returns, and shipments using Oracle ERP

Coordinate logistics and inventory across warehouse locations

Prepare and review shipment documentation (Bills of Lading, packing slips)

Troubleshoot delivery issues and resolve client inquiries

Perform data entry and maintain up-to-date records

Use Excel (VLOOKUPs, pivot tables) for inventory and report analysis

Qualifications:

Fluency in Tagalog preferred

Proficiency with Oracle ERP and Microsoft Excel

Prior experience in account management and order processing

Strong attention to detail, organizational skills, and communication abilities

Ability to multitask in a fast-paced logistics environment

Interview Process:
Single onsite interview with executive leadership. Quick decision expected.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Job Tags

Full time, Temporary work, Local area, Monday to Friday,

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