Job Description

Job Location: Lindon, UT

Join a Fortune 200 leader and contribute to a fast-paced IT environment at the #1 energy provider in the nation. This is a growth-focused opportunity for those looking to build a solid foundation in technology operations, asset management, and logistics while working with a dedicated and innovative IT team.

Primary Services is excited to announce the role of Helpdesk Technician for our client, a major player in the energy sector. In this position, you will manage and maintain the company’s inventory of IT equipment, ensuring accuracy, security, and operational readiness. This is a hands-on role perfect for individuals who enjoy staying organized, working with hardware, and supporting technology teams.

Responsibilities

• Receive, inspect, and document incoming IT assets including laptops, monitors, and peripherals.
• Maintain accurate asset records using inventory tracking systems.
• Organize and manage the IT stockroom with clear labeling and proper storage practices.
• Stage and prepare IT hardware for deployment to new hires and current users.
• Process equipment returns, coordinate warranty replacements, and manage asset retirements.
• Support inventory audits and reconcile discrepancies between records and physical stock.
• Fulfill hardware requests and coordinate deployments with IT staff.
• Track hardware lifecycle stages and flag equipment due for replacement.
• Ensure proper recycling or disposal of obsolete equipment in line with company policy.
• Follow all compliance, security, and licensing guidelines related to IT assets.

Qualifications

• High school diploma or equivalent required. Associate degree or certification in IT or inventory management preferred.
• 1–2 years of experience in IT asset coordination, inventory control, or similar roles.
• Familiarity with common IT hardware such as laptops, desktops, monitors, and accessories.
• Proficiency with inventory tools like ServiceNow, Excel, or asset management platforms.
• Ability to lift and move up to 50 lbs as needed.
• Strong attention to detail, time management, and organizational skills.
• Comfortable working independently and coordinating with cross-functional teams.
• Knowledge of ITIL processes or asset lifecycle practices is a plus.
• Experience in shipping, receiving, or logistics preferred.

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