Job Description

Workday Analyst I

Our Mission

To improve the health of the communities we serve through contemporary, innovative, quality healthcare solutions.

Schedule: Full Time

What You'll Do

The Workday Analyst I is responsible for supporting the administration and maintenance of the Workday Human Capital Management (HCM) system or Finance (FIN) & Supply Chain Management (SCM). This role focuses on daily operational tasks, assisting with user support, basic configuration, and data integrity efforts. As part of the Workday team, this role collaborates with HR, Finance, Supply Chain, and IT teams to maintain data integrity, support key business processes, and contribute to system enhancements, testing, and small-scale projects.

Responsibilities

• Daily monitoring and resolving Workday Help tickets and inquiries submitted by customers.
• Documenting resolutions and updating knowledge base articles to support self-service
• Perform routine data entry and updates within Workday based on approved changes.
• Maintain supervisory organizations, job profiles, positions, and worker data.
• Provide Tier 1 support to users and managers navigating Workday tasks.
• Assist with troubleshooting routing issues, password resets, incorrect entries, and user access concerns.
• Help document common questions and create user support guides and tip sheets.
• Run data audits to identify inconsistencies or missing fields.
• Partner with the business team to correct errors and maintain data quality.
• Support mass data loads (e.g., EIBs) under supervision of senior analysts.
• Assist with testing new configurations and Workday releases.
• Help maintain configuration documentation, process manuals, and ticket logs.
• Participate in user training sessions and provide technical support during rollout of new features.
• Perform other duties as assigned

Requirements

• High School Diploma, GED or equivalent certification
• Clean Driving Record

Preferred Requirements

• Experience in a healthcare or hospital setting.
• Exposure to Workday reporting or EIBs.
• Experience supporting HRIS systems, preferably Workday.

Freeman Perks and Programs

• For eligible full time and part time employees Freeman offers a wide variety of career opportunities, a great work culture and generous benefits, most starting day one!
• Health, vision, dental insurance
• Retirement with employer match
• Wellness program with discounts to Health Insurance or Cash Bonus with Participation
• Milestone payments with longevity of employment
• Paid Time Off (PTO) or Flex time off (FTO)
• Extended Sick pay
• Learning Center designated only for Freeman Family members
• Payroll deduction at different locations such as The Daily Grind, Freeman Gift Shop, Cafeteria, etc.

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